Employee, Where Art Thou?
When an employee is absent or not performing due to medical issues, managers need to know how to respond. And when the Family and Medical Leave Act intersects with the Americans With Disabilities Act and workers' compensation laws, the complexity only increases. This course applies the employer's policies to real case studies, ensuring that supervisors know how to respond when health issues affect the workplace.Employment Laws: Why Should You Care?
Every supervisor needs a working knowledge of the federal and state laws that relate to hiring, managing, evaluating, terminating, and paying employees. Why? As the first line of defense against disgruntled employees, supervisors are best able to spot and correct problems before they become complaints or lawsuits. This overview covers everything from immigration to medical leave, and from age discrimination to religious accommodation, focusing on practical tips and real-life examples.
FMLA: Does it Stand for “Find Me a Lawyer ASAP”?
Few issues are as challenging for employers as dealing with sick, injured or disabled employees. When is leave an employee's right and when is it an abuse of the Family and Medical Leave Act? In this presentation you’ll learn to:- Identify when leave must be granted under the FMLA
- Understand the intricacies of intermittent leave
- Recognize the rights, responsibilities and options of both employers and employees.
Generations at Work
Today’s workforce is one of the most diverse, in ages and in values, in our history. All four generations at work have much to offer one another, whether they are builders, boomers, Xers or Gen Y. With understanding, employees can bridge gaps between different generational value systems by developing the skills to motivate or work with any age individual. This workshop helps employers understand generational differences, eliminate intergenerational conflict, and transform their organizations into ones that value individual differences.
How to Have a Crucial Confrontation
A crucial confrontation is a face-to-face discussion with someone who has disappointed you. By using the right words to hold that person accountable, the problem can be resolved and the relationship enhanced. When a crucial confrontation is avoided or handled badly, however, there can be serious personal, social and organizational consequences. Knowing how to have a crucial confrontation helps supervisors be more responsive to employee conduct and performance issues, with resulting increases in workplace productivity and morale. Learn how to hold these conversations, and how to use the right words to transform broken rules and bad behaviors into productive accountability.
Jack Cade's Nightmare
Using the acclaimed video of the same name, this informative yet entertaining class shows how relying only on common sense can get supervisors into trouble. Watch Jack Cade, a new supervisor, bumble through a week on the job after refusing supervisor training. The costs mount with each mistake, as Jack ignores or improperly handles personnel problems covered by a wide range of federal laws. With this class supervisors will increase their ability to identify potential legal issues and to competently handle difficult personnel problems.
Performance Management
Performance management and termination decisions are the most challenging tasks a supervisor faces. This session focuses on appropriate employer responses to difficult employees, emphasizing consistency and documentation. Learn how juries view lack of documentation, how to handle attitude problems, and how to avoid increases in unemployment premiums. This workshop is full of tips, tools, forms, stories and activities—all designed to help supervisors be more at ease and more effective in making and implementing difficult decisions.
Respect in the Workplace
The rules for workplace behavior have changed, and employees need training in order to avoid both unlawful harassment as well as inappropriate (even if technically lawful) behavior. All too often, some people imagine that others appreciate their off-color humor, are flattered by too-personal comments, and are unfazed by stereotypes. They equate silence with acceptance when, if fact, others may find their behavior crude or rude or offensive. Unaware, they go too far and find themselves the subject of an official complaint. This training focuses on defining unlawful and inappropriate behavior, describing their impact on the workplace, and providing tips on how to prevent and address offensive conduct. The training can also focus on stereotyping and bullying.
Successful Hiring Strategies
The best way to avoid dealing with a problem employee is to hire the right applicant in the first place. Yet the myriad laws designed to prevent discrimination have made the recruitment, interview and selection procedure more complicated than ever. Ask too few questions, and a manager may be negligent in hiring; ask too many and the same manager may violate the applicant's civil rights. This presentation focuses on how to walk the line for risk-free hiring by managing criminal background and reference checks, as well as formulating effective (and lawful) interview questions.
Top 10 Rules for Managing Employees
Good management techniques create a culture of inclusion and communication while eliminating distrust and disrespect. By following these 10 rules, you can coach your employees to greatness at the same time that you reduce your organization’s legal risk. Learn the secrets behind such simple (but effective) techniques as honesty, consistency, and documentation.Wage and Hour Boot Camp
The basic rule is easy: pay non-exempt employees overtime for hours worked over 40 in a workweek. However, implementing that rule is surprisingly complex, since the regulations are not based on common sense. Who’s exempt and who’s not? Which time is compensable, and which is not? What about training time, travel time and break time? Are there limitations on making deductions from pay? Reduce the risk of increasingly-popular class action lawsuits by learning how to lawfully categorize and compensate employees.
